FAQ'S

Welcome to the Frequently Asked Questions page for the Charlotte County Health Department.  This page will develop as we receive questions from our clients.

Q:  What do I have to do if I want someone else to bring my child in for an appointment?

We need a notarized statement (.pdf / 400.45kb) from the parent with the persons name who can bring the child, the specific date of the visit and what the visit is for.

Q: I am on a fixed income and pumping out my septic system is very expensive. Why is it so important for me to have my septic system pumped out?

Most people moved to Charlotte County because of the pristine environments and the beautiful water ways and beach areas.  Keeping those areas beautiful is everyone’s duty.  As far as prevention of contamination from sewage, a central sewer system is the most effective way to protect the environment.  Properly maintained septic tanks can be a short-term solution, however like any other device, they must be properly maintained.

Routine pumping is vital to the long-term health of your septic system. If the system is not well maintained, it will fail prematurely leading to an expensive repair or replacement. To repair or replace a septic tank can cost $5000 to $12,000. Septic systems are designed to hold only so much solid waste before they must be pumped out. When the solids accumulate beyond that point the system is unable to adequately process the waste material. The solids can leach into the drain field, clogging up the system and ultimately leading to your septic system failing. Routine pumping (every 3 to 5 years) of your septic system will help assure that it functions properly for many years to come

Q: How much is an office visit?

An office visit cost is based on many things. Before an appointment is made to see a doctor or Nurse Practitioner, you should make and appointment for a financial screen.  This screen will help determine the share of cost you will be responsible for during your visit. Depending on income and proof of this income that you bring to this appointment your cost may be anywhere from 0% 100% of the visit, labs or tests ordered. We do accept Medicare, Medicaid and are in the process of applying for KidCare, and private insurances.

Q: Why can’t I book ahead for an appointment?

We have found in the past that appointments booked in advance of one or two days are only kept 50% of the time.  With our current practice of "open access", allowing clients to call today for an appointment for today or tomorrow, 90% of our clients show up for their appointments.  This allows for access to more clients that need services.

Q: How much longer is the wait going to be?

We try to stay on time, but like any other practice we do have to spend long than anticipated with some clients.  Be certain that when your turn comes, you will get the time and attention you need as well. 

Q: Why did that client go in before me and they came in after me?

Not every appointment is for the Doctor or Nurse Practitioner.  There are many programs that are going on during the course of the day, including a nurse clinic that deals with it's own scheduled clients.

Q: I thought the Health Department was free?

The health department is supported by state and local funding.  It does not cover the entire cost of the health care delivered.  We offer state mandated services as well as other services that are not state mandated.  That is why a financial screen is so important to have done before you have your visit with the Doctor, Nurse Practitioner or specialty clinic.  This screen determines the cost you will pay for your care based on the Federal Poverty Guidelines.  There are some components of the Health Department that are available at no cost.  This would include immunizations for children up to age 19, birth control methods to include condoms, birth control pills, birth control shots, IUD's and other methods of birth control.  You would, however, be responsible for the physical exam that is necessary for birth control methods.

Q: Do I need a parent to get on birth control?

No you do not.  Each of the county health department clinics provide confidential family planning.