||What is 2-1-1?
Every hour of every day, someone in the United States needs
essential services from finding substance abuse assistance
to securing adequate daycare for a child or an aging parent.
People often donít know where to turn or call for
information or assistance.
Get Connected. Get Answers.
Charlotte 2-1-1 is a free, easy to dial number that will
get you connected with community information/activities,
agencies, organizations, health, and human services for
every day needs and in times of crisis. Trained specialists
listen to callers describe their needs and provide them with
the appropriate resources for assistance.
||Who Needs 2-1-1?
Individuals seeking assistance with rent or utilities, job
search, transportation, food pantries, crisis counseling,
health programs or donation opportunities.
Parents looking for childcare services, mentoring
programs, family resources, parenting classes, or summer
Social Workers and other Professionals trying to gather
resources for clients, including support groups, counseling
or intervention services.
Employers/Businesses who want to help employees gain
stability in tough times, drug and alcohol recovery
programs, counseling and job training.
Agencies/Organizations, with assistance from Charlotte 2-1-1
can coordinate support and/or assistance available to the
community during times of disaster or emergency.
Teens/Children seeking mental health/substance abuse
resources for themselves
and/or their friends, wanting information about recreational
programs, summer jobs, volunteer opportunities or mentoring
Seniors looking for services such as adult day care,
caregiver training and
support, congregate or home-delivered meals, respite care,
medical transportation, home health care providers, shopping
van transportation or senior